BOLERO: A TAIL OF TECH SUPPORT
Boléro: A Tail of Tech Support, 2021, Verge GalleryPhoto Zan Wimberley
Chatbot script by Gus McGrath
Sound by Alister Hill
“It didn’t work out as I had hoped”
Marcel Ravel commenting on a performance of his work Boléro.
“Boléro: A Tail of Tech Support”, 2021 is an alternate near-reality created from lights, chatbots and skate ramps. Working your way from lowly customer service rep all the way up to management, enjoy the mundanity of giving and receiving scripted support with no end in sight. Positive words help to frame affirmative phrases that can create magic. Non-affirmative words should be avoided during conversations, at all costs...
Sophie Penkethman-Young’s, “Boléro: A Tail of Tech Support” is a journey to nowhere, destined to end in chaos. Like its name-sake, let’s hope it work.